Client Satisfaction Policy

Whether we have exceeded your expectations, or could have done better, we’d appreciate you taking the time to let us know.

We encourage our clients to tell us about the service they have received. Whether we have exceeded your expectations, or could have done better, we’d appreciate you taking the time to let us know. Please click here to provide feedback.

If you feel we have really let you down, the Bates Wells complaints policy explains how to raise your concerns.