Get Legal Privacy Policy

Bates Wells & Braithwaite London LLP ("Bates Wells”) is committed to protecting and respecting your privacy. This notice sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read this notice carefully as it contains important information about our use of personal information and your rights.

The Get Legal website is owned and operated by Bates Wells, a limited liability partnership registered in England and Wales with registered number OC325522 whose registered office is 10 Queen Street Place London EC4R 1BE.

1. Personal information we collect about you

We collect personal information from you in the following ways:

a. When you give it to us directly – for example, when you sign up for a Get Legal account; request information about legal topics and events; complete information for documents, or contact us with enquiries and comments.

b. When you visit our website – we automatically collect certain pieces of technical information. These include your IP address and recent activity. We also use cookies to assist with the functioning of the website – please see our Cookies Policy for more information.

2. How and why we use your personal information
We can only use your personal information if we have a proper reason for doing so, e.g.

- to comply with our legal and regulatory obligations;
- for or in the performance of our contract with you or to take steps at your request before entering into a contract;
- for our legitimate interests or those of a third party; or
- where you have given consent (in which case you always have the right to withdraw your consent).

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

The table below explains what we use your personal information for and our reasons for doing so:

What we use your personal information for Our reasons and the legal basis for processing
To provide you with the documents and services you have requested. For the performance of our contract with you or to take steps at your request before entering into a contract.
To communicate with you in general. For our legitimate interests or those of a third party, e.g. to communicate with our clients.
Ensuring business policies are adhered to and operational reasons, such as improving efficiency, training and quality control. For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures so we can continuously improve our service to you.
Statistical analysis to help us manage our practice, e.g. in relation to our financial performance, client base, work type or other efficiency measures or in relation to diversity monitoring. For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures so we can continuously improve our service to you.
Preventing unauthorised access and modifications to systems. For our legitimate interests or those of a third party, e.g. to prevent and detect criminal activity that could be damaging for us and for you
To comply with our legal and regulatory obligations
Updating internal records and other administration. For the performance of our contract with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our clients about existing and new services
Statutory returns and regulatory returns To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments To comply with our legal and regulatory obligations
For our legitimate interests or those of a third party, e.g. to protect the wellbeing and ensure the safety of you and our people
Marketing our services to: existing and former customers; and third parties who have expressed an interest in our services For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers.
In some cases we may request your consent to provide you with updates.

3. Who we share your personal information with

We may disclose your personal information to selected third party processors (for example, the company which provides technical support for the website) for the purposes outlined in this notice. We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect it. We also impose contractual obligations on service providers to ensure your confidentiality is maintained.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We would ensure that any recipient of the information would be bound by confidentiality obligations. We reserve the right to share some personal information to third parties if we are under a legal or regulatory obligation to do so, and in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights.

4. Where your personal information is held

Generally your personal information is held within the UK.

To deliver services or manage our relationship with you, it is sometimes necessary for us to transfer your personal information outside the UK and European Economic Area (EEA), e.g. –
- when our service providers are located outside the UK and EEA; or
- if you are based outside the UK and EEA.

Many non-EEA countries do not have the same data protection laws as the UK and EEA, and may have a lower standard of protection for personal information, including lower security protections. We will, however, take reasonable steps to ensure that the recipient has in place appropriate safeguards designed to protect your information and any contract includes appropriate clauses about the use of data e.g. if the company is based in the USA, we will confirm whether it is accredited under the EU-US Privacy Shield.

5. How long your personal information will be kept

We will keep your personal information after our relationship has come to an end. We will do so for one of these reasons:
- to respond to any questions, complaints or claims made by you or on your behalf;
- to show that we treated you fairly;
- to keep records required by our professional regulators or any applicable law or regulation;
- for business management purposes.

We will not keep your personal information for longer than necessary for the purposes you provide it to us and as set out in this notice.

Further details are available on request.

6. Your rights explained

It is important that you understand what rights you have in respect of the personal information that we hold about you. To let us know that you wish us to exercise any of your rights outlined below, unless stated otherwise, please do this by emailing risk@bwbllp.com or using our contact details set out below.

These are legal rights which are subject to applicability and exemptions.