Get Legal: Terms and Conditions


1. About Us and Our Site

1.1 (“our site”) is provided by Bates Wells & Braithwaite London LLP (“we” and “us”).  We are registered in England and Wales under limited liability partnership number OC325522 and have our registered office at 10 Queen Street Place, London EC4R 1BE. Our VAT number is GB244270186. We use the word 'partner' to refer to a member of the limited liability partnership, or an employee or consultant with equivalent standing and qualifications. A full list of partners is available here and at our office. BWB is authorised and regulated by the Solicitors Regulation Authority (SRA) and Financial Conduct Authority (FCA). BWB is also registered with the Information Commissioners Office (ICO) for data protection purposes.

1.2 Use of our site is also governed by our Privacy and Cookies Policies.

1.3 Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you retain a copy of this for future reference, though note that we may amend these terms from time to time as set out in paragraph 3 below.

1.4 By using our site, you confirm that you accept these terms of use and that you agree to comply with them.  If you do not agree to these terms of use, you must not use our site.

2. What we do

2.1 Our site is intended to provide the following:

  • General information (“Guidance”)
  • Documents which are tailored according to your input (“Documents”)

2.2 Please note that the Documents and Guidance are subject to the terms of the licence in paragraph 7 below.

2.3 The Guidance and Documents are provided for individuals or employees of organisations who are not acting as consumers.  A “Consumer” is someone acting for purposes that are wholly or mainly outside of that individual’s trade, business, craft or profession.  Please note that charities are included in the definition of “business”.  If you are a consumer and wish to use our site, please email

2.4 The Guidance and Documents are not intended for use by those in the legal services profession, or for other persons who are purporting to provide legal advice to others, and we reserve the right to terminate the licence and your access to our site, and claim damages if we find your have breached this restriction.

2.5 Nothing in these terms and conditions restricts your ability to seek professional legal advice.

3. Changes to our site and these terms

3.1 The law is always changing, and so we regularly update this site, its content and the Guidance and Documents.

3.1.1 We may also revise these terms of use at any time by amending this page.   Please check this page from time to time to take notice of any changes we made, as they are binding on you.

4. Access to the site

4.1 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

4.2 You are responsible for making all arrangements necessary for you to have access to our site.

4.3 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

4.4 In using our site you agree not to act on behalf of any person or organisation (particularly when uploading personal or confidential information) without their prior knowledge and consent;

4.5 You will not upload any material which may be defamatory, illegal, discriminatory in any way or otherwise offensive.

5. Your account and password

5.1 In order to access and create Documents, you will enter your username (in the form of an email address) and password.  You should treat your password and account information as confidential and you must not disclose it to any third party.  If you know or suspect that anyone other than you knows your password, you should promptly notify us at

5.2 We have the right to disable any account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

6. Intellectual property rights

6.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it (including but not limited to the Guidance and Documents).  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

7. Licences

7.1 We hereby grant you a non-exclusive, non-transferrable licence to access, download, print and use the whole or any part of the Documents and/or Guidance, subject to these terms and conditions.

7.2 The Documents and Guidance are intended for your internal use, and you agree not to use the Documents and/or Guidance for any resale purposes.

7.3 In order to create the Documents, you will be asked to input content. You retain all of your ownership rights in your content, but you grant us a limited licence to use, store and copy that content for the purposes of your use of our site.

8. How to pay and delivery

8.1 The price for each Document is as set out on our site.  We reserve the right to change our prices from time to time.

8.2 Payment in full for each Document is due prior to download.  You may pay for Documents using a debit or credit card.  We accept the following cards: Visa, Mastercard, Maestro, Visa Debit and American Express.

8.3 Documents will be delivered to you in PDF form, to the email address attached to your account.  If, for any reason, we are unable to deliver the Documents to you, we will notify you via email and arrange for a refund.

8.4 We are under no obligation to store the Documents created by you.  It is your responsibility to retain copies of all necessary Documents and Guidance.

9. No reliance on information

9.1 We use reasonable care and skill in the preparation of the Guidance and Documents.  While we endeavour to make sure these are useful to you, the appropriateness of the Documents depends upon your understanding of your organisation and its position, and the information you input into the Documents. 

9.2 Occasionally, when the information you input suggests a particularly complex situation, our site will recommend that you seek legal advice.  In this event, you must cease all use of the Documents and Guidance, as they may not be appropriate.  

9.3 The Documents and Guidance are made available to you on the date set out on the front, and so the content of those Documents and/or Guidance may be out of date at any point in time from that date.  We are under no obligation to update the Documents and/or Guidance.  If the Documents will be used regularly (for example, resolutions or trustee minutes) we recommend creating new Documents as required.

9.4 We do not guarantee that our site, or any content on it, will be free from errors or omissions and your use of this site and reliance on its contents is entirely at your own risk.

9.5 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

10. Rights and remedies

10.1 If you consider that any Document is defective and does not conform to your expectations, please notify as soon as possible with the relevant Document attached and full details of your concern.  If we agree, we will (at our own cost) repair or replace the Document (as appropriate) or, if not possible, agree a reduction in price (up to a full refund).

10.2 The remedies set out above in paragraph 10.1 are your only remedies in respect of a breach of paragraph 9.1.

11. Limitation of our liability

11.1 Nothing in these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

12. Termination

12.1 We may terminate your licence under paragraph 7 on written notice to you if you commit a material or persistent breach of these terms and conditions.

12.2 Upon termination (for any reason):

12.2.1 your licence under paragraph 7.1 shall cease immediately;

12.2.2 you must cease all use of the Documents and Guidance;

12.2.3 you must delete or remove all Documents and Guidance from all computer equipment in your possession and destroy or return to us all copies in your possession (save where you are required by law to retain copies).

13. General

13.1 We do not guarantee that our site will be secure or free from bugs or viruses and you are responsible for configuring your information technology, computer programs and platform in order to access our site. You should use your own virus protection software.

13.2 You must not attempt to gain unauthorised access to our website, the server on which our site is stored or any server, computer or database connected with our website

13.3 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.4 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources.

13.5 These terms and conditions (and any other document referred to in them) constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. You acknowledge that in entering into these terms and conditions you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this these terms and conditions.

14. Applicable law

14.1 These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

15. Contact us

15.1 Should you have any questions or comments, please feel free to get in touch by emailing:

Thank you for visiting our site.